FAQ - Residential EV Charging

GROK sells only the best, proven and reliable EV charging stations, from leading manufacturers.  We sell the chargers themselves for MSRP, or the same price as they are available everywhere else.  There are many options to choose from — different models from each different manufacturer offer different features and capabilities.  The price of the charging station itself, varies depending on your needs — and we offer FREE consultation services to help you navigate this process.

Installation labour can vary significantly depending how far away from your electrical panel the charging station location is, and what is required in order to get the wiring in place.  Some installations only take a couple of hours, while others can take more than one day.  We offer a FREE site visit to evaluate installation needs, and provide a quote — so you will know in advance the full cost of installation.

By combining your charging station purchase with our installation services, we are able to offer you a full three-year warranty on your complete EV charging solution, as well as providing you with a single point of contact for future service or repairs if anything goes wrong.  It’s your best option for peace-of-mind.

Residential installations start at just $479 plus GST. Contact us today to discuss your needs.

NO!  All the EV charging solutions we sell are compatible with all EV models on the road in Canada. This does not mean every model of charger is the best match for every model of EV — contact us to discuss your needs — but it DOES mean you WILL be able to charge ANY EV with our charging solutions.

In fact, in most cases we are able to provide a charging solution better suited for your needs, than anything the car manufacturer may offer.

EV charging solutions is what we do!  We are ‘charging gurus’.  Not only do all of our chargers feature interoperability, we completely understand all the technical nuances, and can help you select the right charging solution best suited for:

• the needs of your vehicle
• your own driving and charging needs (both now and in the future)
• the layout, structure and electrical details of your residence

Contact us today to get any additional questions answered and to let us help you select the right EV charging solution, for your home or public access space.

Most likely not.  Generally, new and used EVs do not come packaged with any specific charging station…and if they DO, it may very well not be the best charging solution for YOU, or for your home, even if it is well suited to the vehicle itself.

Understanding YOUR needs is a critical part of selecting the right EV charging solution, as is properly understanding the location and environment where it will be installed.

Contact us today to get any additional questions answered and to let us help you select the right EV charging solution, for YOU, and your home.

YES! Upgrading the electrical service to a detached house is an expensive undertaking.  It involves completely replacing the wires that bring the electricity from the street to your home, and also completely replacing your entire electrical panel, at a minimum. Depending on the age and condition of other electrical components (wiring, receptacles and switches, etc.), further work may also be required — often pushing costs well over $10,000.

While there are other reasons to consider this upgrade, doing it only so an EV charging solution can be installed, adds a LOT of money to the overall cost of purchasing an EV and home EV charging solution.

Fortunately, there IS a much less expensive option. Energy management solutions can automatically divert and direct power in such a way, that everything remains safe while still using an older electrical service with limited capacity.

In some cases, a smart EV charging solution can monitor overall load on your home’s electrical system, and adjust charger output to maintain safe conditions. For example, you can turn charging down or off while you are cooking dinner or running your clothes dryer, then turn it up after you have gone to bed when other loads are off. In other cases, a simple switch lets you choose between using your clothes dryer or charging your EV.

In any case, we understand the challenges, and we have the solutions.  Usually, energy management can be integrated into your complete EV charging solution, for less than 1/3 the price of a complete electrical service upgrade.  After all, isn’t one of the reasons you decided to purchase an EV, to save money?

Contact us today to get any additional questions answered and to let us help you select the right EV charging solution, for your home or public access space.

YES! Part of what we do, is take your future needs into consideration, when designing your particular EV charging solution.  Sometimes spending just a little bit more now, can save you the cost of a complete charging station replacement down the road.

Even if your needs take an unexpected turn, and the charging solution installed is not the best match for a future EV (although it WILL still charge it), replacing the charging station itself should be all that is required — there should be no need to have to replace the wiring installed from your electrical panel to the charging station.  This upgrade would be relatively quick and easy to accomplish.

YES. Naturally, every municipality has its own set of rules and regulations, making it impractical to try to list them all here.  It is part of our process to ensure every installation we complete conforms to local bylaws in every case.  We will make sure you are clearly informed about any bylaws applicable to your location, and explain any measures we have to take in order to achieve compliance.